Terms of Service

ADIT Connect (the “Platform”) is operated by ADIT International (“ADIT”, “we”, “us”). A Buyer is any entity that searches specifications or submits a request for quotation. A Seller is any manufacturer, authorised distributor, stockist, trader or supplier that registers to receive enquiries and submit quotations. A User is any person accessing the Platform.

By creating an account, submitting an RFQ, submitting a quotation or otherwise using the Platform, you accept these Terms on behalf of the entity you represent, and you confirm you are authorised to do so. The Platform is intended for business (B2B) use by commercial entities only and is not offered to consumers.

ADIT Connect normally operates as a B2B industrial specification, sourcing and RFQ platform that connects Buyers with independent manufacturers, distributors, stockists and suppliers. Our function is to normalise technical data, identify candidate and equivalent products, route enquiries to relevant Sellers, and present technical and commercial offers in a comparable format.

Except where ADIT has expressly accepted a specific transaction under clause 4 (Managed by ADIT), ADIT Connect is not automatically the manufacturer, seller, importer, exporter, technical guarantor or delivery guarantor of any product listed, searched, quoted or ordered through the Platform. We do not take title to goods, do not warrant the goods of any Seller, and are not a party to the underlying supply contract.

Registration of a Seller, verification of its documents, or the appearance of a product or brand on the Platform is not an endorsement, certification or recommendation by ADIT, and is not a representation that any Seller is an authorised distributor of any brand.

Where a Buyer awards an enquiry as a Direct Purchase, the underlying commercial transaction is concluded between the Buyer and the Seller. ADIT's role ends with the introduction and the provision of the platform tools. In a Direct Purchase, the Seller is solely responsible for:

• the accuracy of the product it offers, including its description, origin and condition;
• the correctness of the product code, part number, model and revision quoted;
• technical conformity of the supplied goods to the specification it has accepted;
• the authenticity, validity and applicability of any certificate or document it provides, including test certificates, material certificates, calibration records, datasheets and certificates of origin;
• its delivery commitments, including lead time, quantity, packing, Incoterm and delivery location;
• the warranty it offers on the supplied goods;
• any applicable returns, rejections, repairs or replacements; and
• its own commercial terms, including price validity, payment terms, taxes, charges and any terms printed on its quotation or invoice.

Any dispute concerning the goods, their conformity, documentation, delivery, payment or warranty in a Direct Purchase is a matter between the Buyer and the Seller. ADIT may, at its sole discretion and without obligation, assist informally or act on platform conduct under clause 16.

Selecting “Managed by ADIT” on an award only submits a request for ADIT to consider handling the procurement.

Submitting such a request does not cause ADIT to become the seller, does not constitute acceptance of an order, does not create any supply, delivery or payment obligation on ADIT, and does not transfer any risk or responsibility to ADIT.

A Managed Procurement transaction exists only when ADIT has separately reviewed the specific transaction and expressly accepted it, and has issued or accepted the appropriate commercial documentation for that transaction (such as an ADIT quotation, sales order acknowledgement, proforma invoice or purchase order). Until that point, no Managed Procurement contract exists on any terms, whatever the status shown in the Platform interface.

Where ADIT does expressly accept a Managed Procurement transaction, the terms of that specific transaction are governed by the commercial documentation issued for it, which prevails over these Terms in respect of that transaction.

Product information, cross-references, equivalent suggestions, technical comparisons, parameter tables and specification data on the Platform are provided as sourcing and procurement assistance only. They are compiled from supplier submissions, published manufacturer literature and ADIT's own data normalisation, and may be incomplete, superseded or contain errors.

Users remain responsible for confirming that any product is suitable for their specific application, including its service conditions, medium, pressure and temperature rating, materials, sizing, certification requirements, statutory approvals and interaction with other equipment.

Technical equivalence indicated on the Platform must not be treated as an engineering guarantee, a certification of interchangeability, an approval for substitution, or professional engineering advice. Where a decision matters, the manufacturer-controlled technical document and the authoritative certificate source must be consulted, and the Buyer's own engineering authority must approve the selection.

Where the Platform marks a parameter as a technical deviation, or as not meeting the stated requirement, the Buyer must review and consider that deviation before making an award. Proceeding to award with a displayed deviation is the Buyer's acceptance of that deviation for its own account.

Landed cost figures, duty rates, freight amounts and clearance charges shown on the Platform are estimates for comparison purposes and are not a quotation of the final cost payable.

By registering as a Seller and by submitting each quotation, the Seller warrants that:

• it is authorised to offer, sell and supply the product and brand it quotes in the destination market, and that it will provide evidence of authorisation on request;
• all technical and commercial information in its quotation is accurate, current and not misleading;
• every document it uploads is genuine, unaltered, lawfully obtained and applicable to the specific product being offered;
• the offered goods are new and legitimately sourced unless it has expressly stated otherwise in the quotation;
• it will honour the delivery, warranty, price validity and commercial obligations it has stated; and
• it complies with all applicable laws and regulations, including trade licensing, customs, sanctions, export control and anti-bribery requirements.

Offering counterfeit, refurbished-as-new, unauthorised or falsely documented goods, or uploading a certificate belonging to a different product or batch, is a material breach of these Terms and will result in immediate suspension under clause 16.

The Buyer must:

• provide accurate and complete RFQ information, including specification, quantity, unit, delivery location, required dates, Incoterm and certificate requirements;
• review each quotation received, including its technical parameters, stated deviations, exclusions and commercial conditions;
• confirm the suitability and acceptability of the product for its application before making an award;
• comply with the payment terms and commercial terms it agrees with the Seller, or with ADIT under an accepted Managed Procurement transaction; and
• not misuse Seller information or Platform data, including supplier identities, pricing, quotations, contact details and technical data.

Where ADIT introduces a Buyer and a Seller to each other through the Platform, and that introduction was not already an established, documented trading relationship between them before the introduction, each party agrees not to structure a transaction deliberately to avoid the Platform, or to avoid fees properly due to ADIT, in respect of the product enquiry that was introduced. This applies for a [for counsel: period to be fixed, e.g. twelve (12) months] from the introduction.

This provision is intended to be commercially reasonable and limited in scope. It does not prevent a Buyer or Seller from dealing with any counterparty it already knew, from dealing in unrelated products, or from choosing not to transact at all. It does not create exclusivity, does not oblige either party to transact, and does not restrict either party's ordinary business.

[for counsel] The duration, scope, remedy and enforceability of this clause, and any associated fee, must be settled by UAE legal counsel before commercial launch.

Sellers may access the Platform on the Founding (free) plan or on a paid Pro or Enterprise subscription. The Founding plan provides limited access, including a capped number of live enquiries. Pro and Enterprise provide expanded access; Enterprise additionally provides team accounts for multiple users of the same company.

• Billing frequency: paid subscriptions are billed annually in advance in the currency shown at checkout, unless otherwise agreed in writing.
• Renewal: subscriptions renew automatically for a further term unless cancelled before the renewal date. The renewal is charged to the payment method on file.
• Cancellation: a Seller may cancel at any time; cancellation takes effect at the end of the paid term and the Seller retains paid access until then. Part-term cancellation does not create a pro-rata refund unless required by law.
• Failed or cancelled payment: if a payment fails, is reversed, refunded or disputed, or if a subscription is cancelled, the account reverts to Founding (free) limits and paid features and enquiry allowances are withdrawn accordingly.
• Price changes apply from the next renewal and will be notified in advance.

A subscription provides access to platform services and to sourcing opportunities. It does not guarantee any particular number of RFQs, matched enquiries, quotations, awards, orders, revenue or sales, and no such outcome is promised or implied. Enquiry volume depends on Buyer demand, the Seller's registered categories, brands and markets, the completeness of its product data, and its own responsiveness and competitiveness.

Subscription fees are non-refundable except where expressly stated by ADIT in writing or where a refund is required by applicable law.

Subscription payments are processed by Stripe, a third-party payment provider. By subscribing you also accept Stripe's applicable terms, and your payment information is collected and handled by Stripe under the payment-provider arrangements applicable to that service.

ADIT Connect does not receive or store your complete card number, expiry date or security code. We retain only the transaction records, subscription status and tax-invoice data necessary to operate and account for your subscription.

Tax invoices issued through the Platform reflect the amounts charged and any applicable VAT. Where a payment is later reversed, refunded or successfully disputed, ADIT may adjust the account's access accordingly and recover any amounts due.

Users upload content to the Platform, including RFQs, drawings, bills of quantity, datasheets, test and material certificates, quotations, price lists, product data, shipping documents and company records.

You must have the right to upload and share everything you submit. You must not upload content that infringes a third party's intellectual property or confidentiality rights, that you are contractually prohibited from disclosing, that contains malware, or that is false or altered.

You retain ownership of the content you upload. You grant ADIT a non-exclusive licence to host, process, transmit, index and display that content strictly as necessary to operate the Platform and provide the service to you — for example, showing your RFQ to matched Sellers, showing your quotation to the relevant Buyer, and generating comparison documents and invoices.

ADIT may additionally use normalised, aggregated technical product attributes to improve the specification and equivalence database. ADIT will not publish your commercially sensitive pricing, quotation values or customer identities as your data.

RFQ and quotation information is commercially sensitive. It is intended to be accessible only to authorised users in accordance with the Platform's permission model: a Buyer sees the quotations submitted to its own enquiries; a Seller sees the enquiries matched to it and its own quotations; a Seller does not see the prices or contents of competing quotations; and ADIT staff may access data as necessary for platform operation, verification, support and dispute handling.

Each User must keep confidential the commercial information of other Users that it receives through the Platform, must use it only for the purpose of the enquiry to which it relates, and must not disclose or resell it. Account credentials must not be shared.

ADIT retains all rights in the ADIT and ADIT Connect names, logos and branding, the design and user interface of the Platform, the structure and schema of the product and specification database, the compilation and normalisation of cross-reference and equivalence data, the comparison logic, the software, and the written content of the website.

Nothing on the Platform transfers any right in the trademarks, catalogues, part numbering systems, drawings or technical literature of any third-party manufacturer. Such marks and materials remain the property of their respective owners and are referenced only for identification and interoperability purposes in an industrial sourcing context.

If you believe content on the Platform infringes your rights, contact us at projects@aditintl.com and we will review it promptly.

You must not:

• use the Platform for fraud, misrepresentation or any unlawful purpose;
• scrape, crawl, harvest or systematically extract the product, specification, cross-reference, supplier or pricing database, or use automated tools to do so;
• copy or reproduce the database or a substantial part of it, or build a competing dataset or service from it;
• introduce malware, attempt to breach security, probe or test the vulnerability of the Platform, or bypass authentication, permissions or rate limits;
• share accounts or credentials, or allow access by anyone outside the registered entity;
• upload false, altered, expired or misattributed documents or certificates;
• impersonate another company, brand, principal or person, or falsely claim brand authorisation;
• submit RFQs or quotations that are not genuine, including enquiries made only to extract competitor pricing;
• circumvent the Platform contrary to clause 8; or
• interfere with the operation of the Platform or with other Users' use of it.

The Platform is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, and except where ADIT has expressly accepted a transaction under clause 4, ADIT is not liable for:

• the performance, solvency, conduct or default of any third-party Seller or Buyer;
• defects in, or non-conformity of, goods supplied by a Seller;
• late, short, damaged or non-delivery by a Seller;
• incorrect, incomplete or misleading information provided by a Seller or Buyer, including part numbers and specifications;
• third-party certifications, test reports or documents, including forged or misapplied documents;
• business interruption, loss of production, loss of profit, loss of contract, loss of opportunity, loss of goodwill or loss of anticipated savings;
• any indirect, incidental, special, punitive or consequential loss;
• unavailability, downtime, data loss, interruption or degradation of the Platform; and
• external websites, manufacturer portals, payment providers, courier services or other third-party services linked to or used with the Platform.

Where ADIT is found liable notwithstanding the above, its total aggregate liability to a User for all claims arising in any twelve-month period is limited to [for counsel: the greater of the subscription fees paid by that User in the preceding twelve (12) months, or a fixed cap to be agreed].

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that mandatory UAE law prohibits us from excluding.

Indemnity. You agree to indemnify and hold harmless ADIT, its affiliates and their personnel against reasonable losses, damages, liabilities, claims, fines and costs (including reasonable legal costs) arising from: your misuse of the Platform; false, misleading or unauthorised information or documents you submit; your infringement of a third party's intellectual property or confidentiality rights; your breach of these Terms; and your breach of applicable law. This indemnity does not apply to the extent the loss was caused by ADIT's own breach, negligence or wilful misconduct.

ADIT may suspend or terminate an account, withdraw verified status, remove product data or withhold access to enquiries, with immediate effect where reasonably necessary, in cases of: suspected fraud or counterfeit goods; abuse of the Platform or of other Users; expired, false or misattributed documents or certificates; non-payment or a reversed payment; circumvention under clause 8; unauthorised data extraction; or any other material breach of these Terms.

Where circumstances allow, ADIT will give notice and an opportunity to correct the issue. On termination, access to the Platform ends; obligations already incurred toward a counterparty, and clauses 8, 11, 12, 13 and 15, survive. ADIT may retain records as required by law and for legitimate business purposes as described in the Privacy Policy.

ADIT may develop, change or discontinue features of the Platform. We may amend these Terms; material changes will be notified by email or by notice in the Platform, and the “last updated” date above will change. Continued use after a change takes effect constitutes acceptance. If you do not accept a change, you must stop using the Platform and may cancel your subscription in accordance with clause 9.

[for counsel — placeholder to be finalised by qualified UAE legal counsel before commercial launch]

It is intended that these Terms be governed by the laws of the United Arab Emirates, as applied in the relevant Emirate or financial free zone, and that the courts or arbitral forum of that jurisdiction have exclusive jurisdiction over disputes arising out of or in connection with them. The following must be confirmed by counsel: the governing jurisdiction (for example, Emirate of Dubai onshore, DIFC or ADGM); whether disputes go to court or to arbitration (and if arbitration, the seat, rules, language and number of arbitrators); the position of free-zone entities; and the enforceability in the UAE of clauses 8, 15 and 16 as drafted.

Nothing in this clause prevents either party from seeking urgent injunctive relief in any competent jurisdiction to protect confidential information or intellectual property.

These Terms, together with the Privacy Policy and any commercial documentation issued for an accepted Managed Procurement transaction, form the entire agreement between you and ADIT in respect of the Platform. If any provision is found unenforceable, the remainder continues in force and the unenforceable provision is to be read down to the minimum extent necessary. No failure to enforce a right is a waiver of it. You may not assign your rights without our written consent. Nothing in these Terms creates a partnership, agency, employment or joint venture between the parties.

Questions about these Terms, or notices under them, should be sent to projects@aditintl.com, or submitted through the Get help page.